Privacy Policy

Last updated: November 21, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create or modify your account
  • Make deposits or withdrawals
  • Contact customer support
  • Participate in surveys or promotions
  • Use our trading platform

2. Personal Information

The types of personal information we may collect include:

  • Name, address, phone number, and email address
  • Date of birth and government-issued ID numbers
  • Financial information and trading activity
  • Device information and IP address
  • Employment and income information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send confirmations
  • Verify your identity and comply with legal requirements
  • Send you technical notices and support messages
  • Communicate about products, services, and promotions
  • Monitor and analyze trends and usage

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:

  • Service providers who assist in our operations
  • Regulators and law enforcement when required by law
  • Our affiliates for business purposes
  • Third parties with your consent

5. Data Security

Security Measures

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Trading records are typically retained for 7 years as required by financial regulations.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Object to certain processing of your information
  • Request data portability
  • Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Data Protection Officer
Email: [email protected]
Phone: +1 (555) 123-4567
Address: 123 Financial District, New York, NY 10004